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Carpooling
  • What is Carpooling?
  • What is the pricing for a trip?
  • How do I cancel a trip?
  • Can I get a refund for a trip?
  • How to sign up to drive?
  • I need to change my bus booking
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Safety, policies, and accessibility
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  • Report a safety incident
  • I left my belongings in a car or bus
Payment options
  • What are Sarwisi credits
  • Can I cash out my Sarwisi credits?
  • How can I buy more credits?
  • Viewing my account balance
  • Using my local currency on Sarwisi
  • Can I use a payment method different from Sarwisi credits?
  • Are there fees when I pay with Sarwisi credits?
  • I have issues with Paypal
  • I have issues with Orange Money
Projects
  • My project isn't listed
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  • My project has more tasks than listed
Returns and Refunds
  • What is Sarwisi's return policy?
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  • Are there any costs for returning an item?
  • I received a damaged, defective, or incorrect item
  • I can no longer travel. How can I get a refund?
My Orders
  • How do I track or cancel an order?
  • How can I make a change to my order?
  • I cannot leave a review from an order
  • How do I update my shipping address?
  • My billing address is different from my shipping address
  • I do not recognize a transaction
Earnings and Bonuses
  • How payments work
  • How often are my credits deposited to my account?
  • Withdrawing my earnings
  • Do I share my bonuses and tips with Sarwisi?
Driving requirements
  • Driver requirements
  • Vehicle requirements
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Selling with Sarwisi
  • How to become a seller
  • What do I need to get started?
  • How much does it cost to sell on Sarwisi?
  • How to list products
  • How to deliver products
  • Becoming a trusted seller on Sarwisi
  • How to refund or replace an order
Professional Services
  • Is booking a tasker safe?
  • How does Sarwisi work
  • How to become a tasker
  • How do I pay my tasker?
  • How do I reimburse my tasker for expenses?
  • Are taskers licensed or insured
  • Why can't I find a tasker
  • How late can I cancel a booking?
  • Why was I charged a booking fee?
  • My service is not listed
Contacting Us
  • How to contact Sarwisi
  • The chat isn't working
  • How can I submit a job application?
  • When is Sarwisi launching in my country?
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Home Earnings and Bonuses

Earnings and Bonuses

4 articles · S By Sarwisi
4 articles · S By Sarwisi

How payments work

When you're hired, the poster prepays the first hour, held by Sarwisi. When you finish, a payment request goes to the poster: they approve it or raise a dispute within 24 hours; otherwise it's released automatically. Your earnings, minus the 15% service fee, go straight to your wallet.

How often are my credits deposited to my account?

As soon as the poster approves your payment request, or automatically 24 hours after you send it. If the poster raises a dispute, payment is on hold until our team reviews it.

Withdrawing my earnings

Taskers, sellers and bus operators can cash out earned credits to the payout account saved in Settings (Wave, Orange Money or PayPal, depending on your country). You'll confirm it's you first. The amount is converted to your local currency.

Do I share my bonuses and tips with Sarwisi?

The 15% service fee applies only to task payments. If a poster sends you extra credits from their wallet, Sarwisi takes no fee on that transfer.

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